Effective Date: 12 Jun 2024

Introduction

This User Deletion Policy outlines the procedures and guidelines for the deletion of user accounts and associated data on the Farm Grow App made available by [Indorama Kokand Fertilizers and Chemicals (Uzbekistan), Fergana Azot JSC (Uzbekistan), and Rustavi Azot JSC (Georgia)]. The purpose of this policy is to ensure the proper handling and removal of user information in compliance with applicable data protection laws and to safeguard user privacy.

User Account Deletion Request

Users may request the deletion of their accounts by contacting the Farm Grow App support team through the designated channels provided within the application or on the official website. The request should include sufficient details to identify the user account, such as username, email address, or any other information that helps in accurate identification.

Verification of User Identity

To maintain the security and integrity of the user account deletion process, the Farm Grow App support team will verify the identity of the user making the deletion request. This verification may involve requesting additional information or confirmation of certain account details.

Deletion of User Data

Upon successful verification of the user's identity, the Farm Grow App will proceed with the deletion of the user's account and associated data. The deletion process will include, but is not limited to, the removal of personal information, usage history, and any other data stored in connection with the user account.

Retention of Necessary Data

Certain data may be retained for legal or regulatory compliance, as well as for internal record-keeping purposes. This may include information necessary for financial audits, dispute resolution, or addressing security incidents. Such retained data will be handled in accordance with applicable laws and regulations.

Timeframe for Deletion

The Farm Grow App will make reasonable efforts to process user account deletion requests promptly. The exact timeframe may vary depending on the volume of requests and the complexity of the deletion process. Users will be notified of the status and expected timeframe for completion.

Exceptions

In certain circumstances, the Farm Grow App reserves the right to refuse or delay the deletion of user accounts and data. Such circumstances may include situations where the deletion request is legally prohibited, poses a security risk, or interferes with the rights of other users.

Changes to the Deletion Policy

• The Farm Grow App reserves the right to update and modify this User Deletion Policy. Users will be notified of any significant changes, and the revised policy will be made available on the official Farm Grow App website. The date of the last update will be indicated at the beginning of this User Deletion Policy.
• By using the Farm Grow App, users acknowledge and agree to the terms outlined in this User Deletion Policy.

Contact Information

For questions about this User Deletion Policy, please contact us at https://www.indorama.com/contact-us

Effective Date: 12 Jun 2024

Introduction

Welcome to the Farm Grow App. This Privacy Policy (together with the terms and conditions as set out at [link to Terms]) applies to the Farm Grow application made available by Indorama Kokand Fertilizers and Chemicals (Uzbekistan), Fergana Azot JSC (Uzbekistan), and Rustavi Azot JSC (Georgia). It describes how we collect, use, process, and share your information, including personal data.

Information We Collect

• Personal Data: This includes your name, contact details, location, and any other information you provide during registration and app usage.
• Usage Data: Information on how you use the app, including access times, viewed pages, and app interactions.
• Device Information: Details about the device you use to access the app, such as the model, operating system, and unique device identifiers.

Use of Information

• Your information is used to:
  • Provide and improve our services.
  • Communicate with you about updates, services, and offers.
  • Analyze app usage for optimization.
  • Ensure compliance with legal obligations.

Data Sharing and Disclosure

• We may share your information:
  • With our affiliates for operational purposes.
  • With service providers who assist in our operations.
  • When required by law or to protect our rights and safety.

Data Retention

• Your data, including your personal information, will be retained by us only for as long as is necessary for the purposes set out in this Privacy Policy.
• We will retain your data to the extent necessary to comply with our legal obligations.

International Data Transfers

• Your data may be transferred to, and maintained on, computers located outside of your country, where the data protection laws may differ. By using the app, you consent to such a transfer.

Data Security

• We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

• You have the right to access, update, or delete your personal information. Please contact us to exercise these rights.
• You may withdraw your consent to our collection, use and/or disclosure of your personal data at any time by contacting us.

Changes to This Policy

• We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy.

Contact Information

For questions about this Privacy Policy, please contact us at https://www.indorama.com/contact-us

Effective Date: 12 Jun 2024

These terms and conditions, including the Privacy Policy and the User Deletion Policy ("Terms"), govern your use of the Farm Grow application ("App") made available by Indorama Kokand Fertilizers and Chemicals (Uzbekistan), Fergana Azot JSC (Uzbekistan), and Rustavi Azot JSC (Georgia) ("Company", "we", "our", or "us"). By accessing or using the App, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the App.

Acceptance of Terms

By using the App, you agree to these Terms and any additional terms and conditions that may apply to specific features or services offered within the App.

User Accounts

• You may need to create an account to use certain features of the App. You are responsible for maintaining the confidentiality of your account information.
• You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

App Usage

• You agree to use the App solely for lawful purposes and in accordance with these Terms.
• You will not:
• use the App in any manner that could damage, disable, overburden, or impair the App or interfere with any other party's use of the App; and/or
• not infringe our intellectual property rights or those of any third party in relation to your use of the App.

Intellectual Property

• The App and its original content, features, and functionality are owned by Indorama and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You have no intellectual property rights in or to the App other than the right to use it in accordance with these Terms.
• You will not:
• reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our App;
• copy the App except as necessary as part of the normal use of the App;
• translate, merge, adapt, vary, alter or modify, the whole or any part of the App, nor permit the App or any part of it to be combined with, or become incorporated in, any other programs, except as necessary as part of the normal use of the App; and/or
• disassemble, decompile or reverse engineer or create derivative works based on the whole or any part of the App nor attempt to do any such things.

Privacy Policy and User Deletion Policy

• Your use of the App is also governed by our Privacy Policy and User Deletion Policy, which can be found at [link to privacy policy] and [link to User Deletion Policy].

Limitation on liability

• In no event shall we nor our affiliates, nor our nor our affiliates’ directors, employees, partners, agents or suppliers, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the App; any conduct or content of any third party on the App; any content obtained from the App; or unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

Representations and warranties

• Your use of the App is at your sole risk. The App is provided on an “as is” and “as available” basis. The App is provided without warranties of any kind, whether express or implied, including (but not limited to) implied warranties of merchantability, accuracy, fitness for a particular purpose, non-infringement or course of performance.
• The App and its contents are provided for general information purposes only. They do not offer advice (including, without limitation, investment, tax or legal advice) on which you should rely.
• We make no warranty that the App will function uninterrupted, secure or available at any particular time or location; any errors or defects will be corrected; the App is free of viruses or other harmful components; or the results of using the App will meet your requirements.

Termination

• We reserve the right to terminate or suspend your account and access to the App immediately, without prior notice or liability, for any reason.

Changes to Terms

• We reserve the right to modify or replace these Terms at any time by updating these Terms at [link to these Terms]. The date of the last update will be indicated at the beginning of the Terms. If you do not accept these changes, you will not be permitted to continue to use the App.

Contact Information

For questions about these Terms and Conditions, please contact us at https://www.indorama.com/contact-us

General Provisions

• Any notice or other communication in connection with these Terms may be given by us to you by electronic mail to the electronic mail address associated with your user account.
• You shall not assign to any person or entity all or a portion of your rights and/or obligations under these Terms without our prior written consent, and any attempted assignment without such consent shall be void. We may by written notice to you assign our rights and/or obligations under these Terms without your consent.
• These Terms shall be governed by and construed in accordance with the laws of Singapore without regards to its conflicts of law provisions.
• Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one (1) arbitrator. The language of the arbitration shall be English.